Privacy Policy

What do we do with your information?

When a patient fills out the patient forms and submits queries for consultation with Dr. Biswas, the patient is required to provide information such as name, address, and age and telephone number. This information is collected and stored in the Google Cloud Datastore. The Google Privacy Policy as stated in this document protects this data.

After Dr. Biswas has reviewed a case, he responds to the patient within 24-48 hours. The response from Dr. Biswas goes to the patient's email address that the patient has provided in the form.

Consent

Information you share

When you provide us with personal information to complete a transaction, verify your credit card, pay for an online consultation, we imply that you consent to our collecting it and using it for that specific reason only.

The patient can expect a response from Dr. Siddhartha Kumar Biswas within 24-48 hours after submitting the patient form and making the payment. Patient information will be in the database for up to 10 days after the response from Dr. Biswas. During this time, the patient may choose to ask Dr. Biswas any follow-up questions related to their consultation.

If at any time, the patient changes their mind, the patient may choose to withdraw consent for Dr. Biswas to contact them by contacting us at drskbiswas@gmail.com or mailing us at 201, Sarat Bose Road. Kolkata 700029. West Bengal, India. Please note that withdrawing consent does not imply refund of payment for a consultation. It simply implies that all personal information for the patient will be deleted from the database.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment

We use Razorpay for processing payments. We/Razorpay do not store your card data on our/their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements ensures the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of Razorpay.

Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as RazorPay and Google Cloud Platform, have their own privacy policies in respect to the information we are required to provide to them for your transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave the website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Cookies

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please send an email to drskbiswas@gmail.com or by mail at 201, Sarat Bose Road, Kolkata, 700029, India.